Cancellation by an individual will result in a 75% refund until 4 days prior to the first lesson; at which time no refund is available. 

No refunds are given after the semester starts.  

No refunds are given for missed classes.  If a class is cancelled due to weather conditions then a make-up class will be arranged.  

A full refund will only be given if classes are cancelled by Kidtastics.  

Classes do not meet on holidays, please discuss with your instructor about any possible holidays.  

It is the pool owner’s responsibility to keep the pool clean and in working order. 

Please be aware that if anything unwanted is found in the pool (dead animals, fecies, algae, etc…) will ALL result in the pool needing to be shocked and not swam in until the following day.  

No makeups or refunds are allowed if the instructor needs to cancel class due to:

  1. An unclean pool (includes dead animals in the water) or poorly chemically treated water
  2. Pool that are too cold to swim, we recommend 89 degrees to prevent cancelation by the instructor.  
Makeups are arranged through the Kidtastics office for emergencies only and are subject to a $30 gas fee.  Schedule conflicts do not qualify for makeups. 
 
Makeups for children’s illnesses require a doctor’s note and a $30 non-refundable makeup fee or you can choose to forfeit your missed lesson. 
 
Makeups cannot be rescheduled.  

Please notify us via phone 480-648-8082 for cancellations.